Payment Process

Payment Process

Once your order has been accepted, this represents an agreement between you the customer and planet organic food. Planet organic food has sole responsibility for this order. If you have chosen to pay with credit or debit card on the Site then the transaction is processed by planet organic food.com as agent. 


Debit / Credit Cards:

Please read the following terms of use and disclaimers carefully before using Debit / Credit Cards:

You may cancel the order depending on the cancellation policy.

The customer order cancellation is limited to a maximum time of 5 minutes from the time of placing the order.

The customer refund procedure might take 2-7 working days to process on the Debit /Credit Cards bank payment gateway.

 

The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer. We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference in case the customer wants to revise the bank with.

Customers using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.

 

Governing Law

These Website Terms shall be governed by and construed in accordance with the law. Disputes arising in connection with these Website Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts.