Terms & Conditions

Terms & Conditions

How to make an order:

Once you have selected your order from the menu of your chosen Delivery of items, you will be given the opportunity to submit your order by clicking on “Checkout” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “Checkout” button since once you click on this input errors cannot be corrected. On receipt of your order, planetorganicfood.com will begin processing your order and we will send a message on the final page that your order has been received and sent successfully. Where any payment you make is not authorized you will be returned to the previous page on the website and we shall not be obliged to provide the services.

Order Cancellation

You have the right to cancel an order depending on the cancellation policy of the restaurant or vendor from placing the order on our website or application.
While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.

Membership system for planetorganicfood.com

Any member of planetorganicfood.com has a “user name” and “password” which are determined by the member herself/himself. The "user name" is personal to the member and the same “user name” is not given to two different members. The “password” is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. planetorganicfood.com is not liable for any problems, which may arise from the use of password. planetorganicfood.com informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails. planetorganicfood.com does not share the user information with the third-party companies – the phone number will be shared with the delivery person in order to provide a faster and correct delivery. For the user to connect to the services, which require a membership of planetorganicfood.com, the user must enter the user name and password. This process is called “login” to planetorganicfood.com.

By using this site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.

Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password then you should contact us immediately.

You may not use the site for any unlawful or unauthorized purpose, including without limitation to:

distributing any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material
transmitting material that constitutes a criminal offense, results in civil liability or otherwise breaches any laws, regulations or codes of practice.

Interfering with any other persons use or enjoyment of the site.
Damaging, disabling or impairing the operation of this site or attempting to gain unauthorized access to this site or to networks connected to it, through hacking, spoofing or other such similar means.